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PayPal and Venmo users get free early access to the Comet AI browser from Perplexity, plus a year of Perplexity Pro ($200 value). This launch sets the stage for smarter, AI-powered self-service and support—at no cost. Don’t miss out on the future of CX.
AI is back at the drive‑thru—smarter, selective, and human‑guided. Taco Bell and McDonald’s are piloting voice-first systems that boost speed and accuracy while staff oversee them in real-time. It’s a pragmatic reboot built to earn trust: automate the routine, escalate the risky & delight customers.
Experience a new era of information management with NotebookLM’s latest update. With streamlined media previews, wider language options, and support for richer content, cx leaders can now tackle complex insights more efficiently than ever.
Microsoft has launched Copilot in Excel for Windows and Mac with a Microsoft 365 Copilot license. This feature uses AI to streamline data analysis and boost productivity for users from small businesses to large enterprises.
What if your AI could remember every detail from every support call from each of your clients—forever? With Anthropic’s million-token leap, CX teams can finally connect, solve, and innovate without former token limits. Ready to see how far context can take you? Let’s explore.
Grok-4 is now available for free with generous usage limits.
Generative AI helps CX leaders focus on what matters—real human conversations. It lets agents skip repetition, boosts creative work, and gives managers more time for strategy. Productivity is now about partnering with AI to uncap your team’s true potential and drive engagement.
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Join me on this exciting journey as we explore the world of Human-Centric AI in CX, Contact Centres & BPOs. the boundless world of web design together.
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