Get the latest AI news, insights, tools, and strategies designed explicitly for CX, BPO, and contact centre executives and operators. Join other industry leaders who are staying ahead of the curve and advancing Human-Centric AI.
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Cognizant is rolling out Claude to up to 350,000 associates—bringing agentic, MCP‑connected, human‑in‑the‑loop AI from pilot to production. See how this blueprint can supercharge CX, contact centres, and BPOs—safely, at scale.
Support getai.cc by using our affiliate link to access Gamma for free. The executive workflow revolution is here. What if you could turn hours of report creation into minutes? What if your operational data automatically transformed into compelling narratives—without you lifting a finger? I just dropped a video
In this insightful conversation, CX expert Clint Payne explores how artificial intelligence is transforming the customer experience (CX) landscape. Focusing on agent-facing AI, Clint highlights how technology is not only raising customer expectations but also driving the need for smarter, more strategic business strategies. Discover why treating AI like a
Ready to unlock lightning-fast, cost-saving automation across all your documents? DeepSeek’s new OCR tech compresses, analyses, and organises mountains of content—supercharging CX, contact centre, and BPO ops with insights and scale once thought impossible.
Buckle up for the ultimate AI performance showdown—where cutting-edge LLMs meet the adrenaline of Formula 1 racing!
Supercharge CX and BPO innovation: OpenAI’s AgentKit empowers leaders to design, deploy, and elevate AI agents—simplifying workflows and unlocking new possibilities for both customers and our agents in today’s rapidly evolving contact centre landscape.
Artificial intelligence is transforming CX, BPO, and contact centres—but without the human insights of behavioural economics, you’ll leave real value on the table. In this exclusive interview, Kevin Joseph reveals three powerful experiments, including how a single nudge unlocked $1.4 million in savings. 📥Download the getai.cc
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Join us on this exciting journey as we explore the world of Human-Centric AI in CX, Contact Centres & BPOs.
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