Get the latest AI news, insights, tools, and strategies designed explicitly for CX, BPO, and contact centre executives and operators. Join other industry leaders who are staying ahead of the curve and advancing Human-Centric AI.
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Unlock the power of AI in training! Discover how to turn existing docs into engaging, multilingual materials in minutes—cutting costs and boosting learning. Subscribe for exclusive resources, Gamma guides, and pro tips. Support us via our affiliate link to keep this content coming!
Discover how CX leaders are unlocking rapid innovation with flexible, low-cost AI prototyping—leveraging “test kitchens” and a smart mix of DIY, DWY, and DFY models. The future of customer experience is hands-on, agile, and open to every team. Why just watch when you can lead?
Cognizant is rolling out Claude to up to 350,000 associates—bringing agentic, MCP‑connected, human‑in‑the‑loop AI from pilot to production. See how this blueprint can supercharge CX, contact centres, and BPOs—safely, at scale.
Support getai.cc by using our affiliate link to access Gamma for free. The executive workflow revolution is here. What if you could turn hours of report creation into minutes? What if your operational data automatically transformed into compelling narratives—without you lifting a finger? I just dropped a video
In this insightful conversation, CX expert Clint Payne explores how artificial intelligence is transforming the customer experience (CX) landscape. Focusing on agent-facing AI, Clint highlights how technology is not only raising customer expectations but also driving the need for smarter, more strategic business strategies. Discover why treating AI like a
Ready to unlock lightning-fast, cost-saving automation across all your documents? DeepSeek’s new OCR tech compresses, analyses, and organises mountains of content—supercharging CX, contact centre, and BPO ops with insights and scale once thought impossible.
Buckle up for the ultimate AI performance showdown—where cutting-edge LLMs meet the adrenaline of Formula 1 racing!
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Join us on this exciting journey as we explore the world of Human-Centric AI in CX, Contact Centres & BPOs.
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